It Ethics Assignment: Case Analysis Based On Acs Code Of Conduct

Task: Consider the following scenario and then proceed as per the instructions given below, to prepare your report on IT ethics assignment. Case study The change request Stewart received was simple enough: replace the web site’s rounded rectangle buttons with arrows and adjust the color palette to one that mixes red and green text. But when Steward looked at the prototype, he found it confusing. The left arrow suggested that the web site would go back to a previous page or cancel some action; instead, this arrow replaced the button for accepting the company’s default product. The right arrow, on the other hand, upgraded the user to the more expensive category; it also silently added a protection warranty without asking for confirmation. Stewart suggested to his manager that this confusing design would probably trick users into more expensive options that they didn’t want. The response was that these were the changes requested by the client. Shortly after the updates were released into their production system, Stewart’s team was invited to a celebration. As a result of these changes, revenues at their client had increased significantly over the previous quarter. At the celebration, Stewart overheard some of the client’s managers discussing the small increase for refunds by users who claimed that they didn’t want the protection plan, but there weren’t many. One manager noted several complaints from visually impaired users, who noted that the mixture of red and green text obscured important disclaimers about the product. “So what you’re saying, then, is that the changes worked as planned,” quipped one of the managers. Source: Using the Code: Dark UX Patterns, ACM Ethics. The Official Site of the Association for Computing Machinery's Committee on Professional Ethics, 2020. Instructions: Identify the main ethical issue(s) involved in the above case and undertake further research about it/them. Analyse the actions of Stewart, his manager and his company, and associated ethical issues from the perspective of the Australian Computer Society Code of Professional Conduct. Make a recommendation on the basis of your analysis providing reasons for this recommendation. Include a Reference list at the end of your work using the correct APA referencing style.

Subject Name: Business ethics

Level: Undergraduate

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