Tesco Case Study on Human Resource Management

Section 1 LO1: Analyse employee knowledge, skills and behaviours required by HR professionals LO2: Analyse the factors to be considered when implementing and evaluating inclusive learning and development to drive sustainable business performance Scenario : Assume you have been appointed as a graduate trainee Human Resource Officer within the Human Resources Department of a large organisation. In order to develop an understanding of your role as an HR Officer your manager has requested you to Determine appropriate knowledge, skills and behaviours (KSB) that are required by HR professionals across the department. Please refer to Appendix A for an overview of HR Officer responsibilities. (P1) Analyse a completed personal skills audit for an employee: Jane Cambridge (See Appendix B) to identify training and development needs considering the knowledge, skills and behaviours you identified in task (a). Create a professional development plan for Jane Cambridge in her HR Officer role. Tasks (b) and (c) is linked to (P2) At the end of your training your line manager has asked you to write a report about inclusive learning and development within the organisation for driving sustainable business performance. In your report you should; Analyse differences between organisational and individual learning; training and development. (P3) Analyse the need for continuous learning and professional development to drive sustainable business performance. (P4) You should try to give practical examples and provide some recommendations. Section 2 LO3: Apply knowledge and understanding to the ways in which high-performance working (HPW) contributes to employee engagement and competitive advantage LO4: Evaluate ways in which performance management, collaborative working and effective communication can support high-performance culture and commitment Effective use of high-performance working (HPW) framework and performance management models to support high performance culture’ In your essay you should: Demonstrate understanding of how HPW contributes to employee engagement and competitive advantage within a specific organisational situation. (P5) Evaluate different approaches to performance management and using specific examples showing how they support high performance culture and commitment. (P6)

Subject Name: Human resource management

Level: Undergraduate

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